Customer Support Center

Our friendly Customer Care team is comprised of skilled and knowledgeable individuals who share the common role of network engineer and support representative. They have the skills, experience and expertise to be able to provide service above and beyond that expected by any of our clients. Our experience of running web hosting service for the last several years has told us that email support is the most effective way to provide and get tech support. We have a built-in trouble ticket system. Please submit all your tech related questions through this trouble ticket system. You can write in English, German and Turkish. Thank you.

 

Support Response Time This month - Ticket Support Fastest Response Time: 13 min. That's great ! Please consider our working hours. Please have a look at our Contact-Site.

The best way, Support Ticket System

MediaOn offers fast, friendly, reliable support for your web hosting needs. Whether you contact MediaOn via our E-Support ticketing system or email.... a tracking number and ticket is created for you, and our technicians receive immediate alerts - 24 hours a day, 7 days a week, 365 days a year. You can write in English, German or Turkish.

Ticket System via Browser, click it.

Ticket System via PDA, click it.

Ticket System via WAP, click it.

Please consider our working hours. Please have a look at our Contact-Site.

Live- Sales - Chat

This service lets you chat with our live chat operators. If you have any pre-sales questions.

You can write in English, German or Turkish.

Please consider our working hours. Please have a look at our Contact-Site.

Email service

Dialog with existing and new customers is a high priority at karaboga.NET. We kindly ask existing customers to use our Support Ticket System, that way we will be able to help you better and more efficiently. You can write in English, German or Turkish.

Please consider our working hours. Please have a look at our Contact-Site.

Phone & Fax:

Office USA - California - Sacramento

Phone: +1 - 916 - 313 - 0702
Fax: +1 - 916 - 313 - 0701

Please consider our working hours. Please have a look at our Contact-Site.

German Support Forum

Notice: Only in German language - Viele Kunden haben uns immer angeschrieben wieso wir kein Support- Forum haben. Nun ist unser Forum seit 15.05.2006 online. Hier können Sie viele Ihrer Fragen stellen und haben den Vorteil dass Ihnen auch Kunden helfen können. Das Form finden Sie hier. Wenn Sie nicht wissen wie Sie sich anmelden schauen Sie sich diese Flash- Anleitung an.

Please consider our working hours. Please have a look at our Contact-Site.

Confixx Pro Manual English

English: Confixx Pro Reseller’s Guide - .PDF Download.

English: Confixx Pro User’s Guide - .PDF Download.